Transportation Services

The County of Atlantic, County Executive, Board of County Commissioners, Department of Human Services, and Local Citizen’s Transportation Advisory Committee are pleased to offer a wide range of Transportation services to residents of Atlantic County. The Atlantic County Transportation Unit’s (A.C.T.U.) program is designed to provide necessary services, on a “first come, first served” basis, to the maximum number of county residents, in conjunction with all other service providers in the region.

Services are available and provided to qualified residents on weekdays, 7:00 am to 6:00 pm, for both life essential and life enhancing services.

Qualified Residents

• Age 60 or older
• Persons with disability
• Veterans traveling to/from qualified medical centers
• Residents in rural areas of western Atlantic County

A.C.T.U. may not duplicate other transportation services. Therefore, residents with other transportation available to them (ex: assisted living facilities/institutions) are not eligible. Review additional public transit offerings.

Please call (609) 645 - 5910 for further information on eligibility, and allow the A.C.T.U. staff to assist you in finding the travel solution to meet your needs.

ADA Accommodations

Reservations and Service Operations

• Service operates Monday-Friday; 8:00 am to 4:00 pm
• Reservations are required. Call 609-645-5910 between 9:00 am and 4:00 pm, weekdays.
• Advanced reservations for Life Essential Services are accepted up to 7 days prior to travel
• Advanced reservations for Life Enhancing Services are accepted up to 2 days prior to travel
• For customer service, cancellations or further information, call 609-645-5910 between 7:00 am and 3:30 pm, weekdays.

Life Essential Services

The following programs are defined as Life Essential Services:

• Dialysis Treatment
• Chemotherapy and/or other forms of on-going cancer treatments
• Daily Nutrition Site Services
• Prescribed Physical and Occupational Therapy Programs
• Therapy Programs
• Non-Emergency Medical & Laboratory Appointments
• Weekly Regional Grocery Shopping Programs
• Compensated/Volunteer Employment and/or Educational/Job Training
• All General Public Rural Travel Requests

We recommend that all life essential transportation service requests be scheduled 7 days in advance of service date.

Life Enhancing Services

The following transportation service programs are defined as Life Enhancing Services:

• Non-grocery related shopping services
• All other social and recreational services

Non-Discrimination Policy

The County of Atlantic operates it programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964, as amended. Any person who believes that she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint in writing to the County of Atlantic. To file a complaint, or for more information on Atlantic County’s obligations please use the Title VI Complaint Form or write to:

County of Atlantic
1333 Atlantic Ave.
Atlantic City, NJ 08401
Attn. EEO/Title VI Officer

Transportation services provided by this agency are in whole or part funded through federal funds received through NJ Transit. Individuals have the right to submit complaints to both the County of Atlantic and the Federal Transit Administration in writing to:

Title VI Program Coordinator
East Building, 5th Floor – TCR
U.S. Dept. of Transportation
Federal Transit Administration
Office of Civil Rights
1200 New Jersey Ave., SE
Washington, DC 20590

If this information is needed in another language, please call 609-645-5918.

Política de No Discriminación

El Condado de Atlántico lo opera programas y servicios, sin distinción de raza, color u origen nacional, de conformidad con el Título VI de la Ley de Derechos Civiles de 1964, según enmendada. Cualquier persona que cree que él o ella ha sido perjudicada por una práctica discriminatoria ilegal bajo el Título VI puede presentar una queja por escrito al Condado de Atlántico. Para presentar una queja o para obtener más información sobre las obligaciones del condado de Atlantic favor utilice Formulario de Quejas del Título VI/ADA o para el Título VI de escritura a:

Condado de Atlántico
1333 Atlantic Ave
Atlantic City, NJ 08401
A la atención. EEO / Oficial del Título VI

Servicios de transporte de esta agencia se encuentran en todo o en parte financiado a través de fondos federales recibidos a través de NJ Transit y como persona también tiene el derecho de presentar su queja a ambos el Condado de Atlantic, así como la Administración Federal de Transporte, escribiendo a:

Coordinador del Programa Título VI
East Building, 5th Floor - TCR
Departamento de Transporte
Administración Federal de Transporte
Oficina de Derechos Civiles
1200 New Jersey Ave., SE
Washington, DC 20590

Si se necesita esta información en otro idioma, por favor llame al 609-645-5918.

ADA Requests and Grievances

Requesting an Accommodation:

It is the policy of Atlantic County Government to provide equal access for people with disabilities to all of its activities, services, policies and programs. Under Title II of the ADA (Americans with Disabilities Act) and under the NJ LAD (Law Against Discrimination), clients who need a reasonable accommodation to utilize County programs/services should make their needs known to the County’s ADA Coordinator. In order to request an accommodation for an activity, service, policy or program, please contact the ADA Coordinator at bakley_alyson@aclink.org or at 609-645-7700 x4386.

Grievance Procedure

If a member of the public wishes to file a grievance alleging discrimination on the basis of disability in the provision of accessibility, services, activities, programs, or benefits provided by the County of Atlantic, they can report the problem to the ADA Coordinator.  The member of the public may report a grievance verbally, in writing, or by utilizing the complaint form linked below.

More Information/Complaint Form

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